FamilyPoolFun
FamilyPoolFun Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
FamilyPoolFun has 1.5 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "to always be polite to manager or store clerk", "I do not recommend this store location", "As of there I would tell them to not shop there honestly untill they learn company policy and basic manners", "Please, Please, Please BEWARE and only pay with credit card!", "Buy from a different company".
Review authors value the most Location and Diversity of Products or Services. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
FamilyPoolFun has 1.5 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "to always be polite to manager or store clerk", "I do not recommend this store location", "As of there I would tell them to not shop there honestly untill they learn company policy and basic manners", "Please, Please, Please BEWARE and only pay with credit card!", "Buy from a different company".
Review authors value the most Location and Diversity of Products or Services. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Poor manager material, very unprofessional. Has no right telling a customer they’re not aloud in the store ever or he will call police on me. I did nothing wrong.
User's recommendation: to always be polite to manager or store clerk
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerManagement scammed me out of my change
Preferred solution: Full refund
User's recommendation: I do not recommend this store location
TREATED RUDELY AND BULLIED BY A EMPLOYEE
User's recommendation: As of there I would tell them to not shop there honestly untill they learn company policy and basic manners
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDeceitful Practices
- Deceitful
Preferred solution: I was forced by the company to accept a pool I CANCELLED BEFORE Shipping. Was told if I didn't accept delivery I would charged over $2K. If they are at all decent, they would accept my cancellation and come pick up this pool with 100% refund back to me.
User's recommendation: Please, Please, Please BEWARE and only pay with credit card!
Very upset
User's recommendation: Buy from a different company
Pissed off Customer
I am not going into detail since it spans many many mionths. Plain and simple, buyers beware.
Do your research when looking to purchase a pool. The FamilyPoolFun companies customer service is horrible at best.
It is pretty much non-existent. Once they have your money, they don't care about you and will ignore you.
Preferred solution: Deliver product or service ordered
User's recommendation: Buyers beware
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor customer service
Preferred solution: Deliver product or service ordered
User's recommendation: Beware, very frustrating
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Gainesville, FloridaSent wrong liner
User's recommendation: Find another company
No good business
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStay away
After telling me they would not be sending the pool cleaner, which prompted me to go out and buy one locally, they did send it. That prompted me having two pool cleaners, one of which I did not need, so I returned theirs to them. The underlying issue is delayed shipments and lies, so this issue remains.
Preferred solution: Full refund
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I just want to let you know that I wasn't so lucky as you. I spent over $5K on a pool that Family Pool Fun promised to arrive by 3rd week in June.
They now backordered the pool until end of July. I cancelled the pool this week and they are refusing to refund any of my money. I am in the process of contact the MN District Attorney. Please truly stay away.
There are no words to describe the unethical practices of this company. I hope the DA takes my complaint and the over 200 complaints on the BBB seriously.